If it really is ordinary people's turn, then they should be the starting point when we develop everything from healthcare services to climate measures.
The Right Place To Start Innovating
In just a few years, Vipps has revolutionised the way we pay. This probably wouldn’t have happened without some clever sparks choosing to focus on design from the outset.
Why the Vipps Method Has Been Successful
With the help of service design, waiting times for breast cancer diagnoses at Oslo University Hospital were reduced by as much as 90 percent. Project Director Andreas Moan at the South-Eastern Norway Regional Health Authority cites three reasons why service design is the future of the healthcare system.
Service Design Should Be Used Much, Much More in the Healthcare System
Good design places the user at the centre and encourages new and better solutions to all problems, whether big or small. Here are seven reasons why this makes our society better.